AwardCRM

Legal

Service Delivery

Electronic Provisioning

AwardCRM provides fully digital software services through its platforms. All services are delivered electronically. No physical goods are shipped.
  • awardcrm.co.za: company website, marketing pages, and legal documentation.
  • app.awardcrm.co.za: AwardCRM application, account access, CRM workflows, and subscription settings.

Digital Service Delivery

  • Immediate Access: Once your payment is confirmed through Paystack, your subscription is activated electronically and you can access your account.
  • Platform-Based Delivery: AwardCRM is delivered entirely through the web application and related account systems.
  • Award Search: Users can browse and search awarded tender opportunities made available through the platform.
  • Plan-Based Usage: Users may access award opportunities, company results, CRM features, saved searches, and outreach tools according to their selected plan.
  • Award Context Processing: Users can save award context and related notes so the platform can help review the opportunity, surface company signals, and support outreach workflows.
  • Sales Workflows: The service is designed to support qualification, CRM tracking, and related sales execution workflows.
  • Account-Based Access: Access is tied to the email address used to register your account and is subject to the limits and features of your selected plan.

What the Service Enables

AwardCRM is intended to help teams evaluate awarded tender opportunities before outreach and execution begin. Depending on plan level and product availability, the Service may help users:

  • Review award context in a structured digital workflow
  • Extract buyer, company, category, and opportunity signals
  • Surface likely needs, relevance, and qualification context
  • Save opportunities into a CRM pipeline with ownership and status
  • Support outreach and sales execution before deeper pursuit effort is committed

Platform Access

You can securely access AwardCRM services online at any time, subject to availability:

  • app.awardcrm.co.za - account access, awarded-opportunity workflows, CRM stages, and subscription settings

Service Availability

We aim for reliable and uninterrupted availability of AwardCRM services. Planned maintenance, updates, third-party outages, or unexpected downtime may occur. Where reasonably possible, updates will be posted publicly or communicated to users.

Plan Limits and Feature Availability

Access to certain features, usage limits, support levels, or workflow capacity may vary by plan. The specific limits and commercial terms of your selected subscription are communicated on the pricing page, at signup, or inside the application.

Electronic Fulfilment

Because AwardCRM is a software service delivered digitally, fulfilment is considered complete when account access or subscription access is successfully provisioned. Continued use of the Service depends on maintaining an active subscription where required.

Support

For any issues accessing your services, billing questions, or general support, contact us at support@bidsstack.com. We typically respond within 24 to 48 business hours.